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The CALLMASTER is M & A Technologie's complete (hardware and software) callshop management solution and consists of: |
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The CALLMASTER software package |
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The software is uniquely developed to provide to the call shop owner a user friendly and reliable method to control and monitor all conducted calls and their corresponding charges. |
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Display Units for customer to monitor the call cost of each booth |
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The display units are essential in the whole call shop set up as they assist the customers in monitoring the cost of their call/calls.The information that the customer receives from the display units is the number dialed, the cost of the current call as well as the sum of the cost of calls conducted. The display settings of the units can be configured through the software.
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Connections: RJ-11 (Display unit to CALLMASTER Call interface device), RJ-45 (Display unit to Phone device)
Dimensions: 17cm x 13cm x 2,5cm |
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CALLMASTER Call interface device |
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The CALLMASTER Call interface device is the link between the Computer, the display units and the Call Carrier. The call interface device provides the communication link between the display units and the PC. Information flows through to the display units, the phone lines and the PC. It can accept and control up to 16 lines on real time and it can be set to accommodate various call service facilities (VOIP or from the local exchange) individually or at the same time.
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Capacity: Up to 16 phone lines per interface device
Connections: RS-232 (Call interface unit to PC), RJ-11 (CALLMASTER Call interface device to Display Unit)
Dimensions: 25cm x 15cm x 4,5cm
Routing: Call service selection (VOIP or Local exchange) |
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For the ability to perform VOIP telephone calls: |
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- An FXS VOIP unit - An FXS VOIP unit is an essential part of a call shop set up in order to be able to perform phone calls by using the Internet (VOIP). An FXS VOIP unit provides analog telephone port (1,2,4,8 or more ports) that standard telephones may be plugged in order to place VOIP calls. M & A Technologies Ltd can provide FXS units upon request.
- Partnership with a VOIP Carrier - The VOIP carrier terminates the calls to the destination country. M & A Technologies Ltd can assist in achieving or in providing such partnership.
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Your Callshop set up will be complete with the following: |
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- PC - PC Pentium III or higher with 128 MB RAM
- A printer - For the printing of the call booth invoices
- Internet access - An internet line with a bandwidth of 128kbps
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Configuration diagrams: |
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The CALLMASTER enables the call shop owner to choose between call service providers as it can accommodate both options individually or at the same time. A Call service provider is responsible in forwarding and connecting your call to the desired location (number). A call can be made by using either the local exchange (PSTN) or using a VOIP gateway vendor.
This dual call routing facility is a great advantage for every Call shop owner since it almost guarantees a continuous operation of the business in the case of a malfunction of either the Internet access or the PSTN. Continuity of service can be maintained since the owner can easily switch all his lines to either access method and thus remain uninfluenced by the problem. |
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Diagram 1: Local exchange lines Setup |
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Diagram 2: VOIP Setup |
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Diagram 3: Local exchange lines and VOIP Setup |
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